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customer Support, Contact Information, and Complaints | MEO

Choose how you'd like to contact us and get the right help for your complaint: my MEO, Digital Assistant, support lines , and the MEO Ombudsman.

Support customer Contact

For quick support, use the MEO Digital Assistant

For quick support, use the MEO Digital Assistant

Joining and using services

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Joining and using services

Technical support and configurations

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Technical support and configurations

Invoices and payments

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Invoices and payments

Moving home

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Moving home

Security Alerts

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Security Alerts

Do you need more help or would you like to file a complaint with MEO?

If you have a question, complaint, or issue that needs to be resolved, start by contacting MEO’s support channels.
You can contact us through the app at my MEO, the Digital Assistant at support lines , or by submitting a written request.

my MEO App

my MEO
my MEO App

Digital assistant

Digital assistant
Digital assistant

MEO Forum

MEO Forum
MEO Forum

FAQs

FAQs
FAQs

MEO Stores

MEO Stores
MEO Stores

Video Tutorials

Video Tutorials
Video Tutorials

Written request

Written request
Written request

Sign language

Sign language
Sign language
Helplines

When should you contact the MEO Ombudsman?

>tl-additionaltext If you have already contacted MEO and the issue has not been resolved to your satisfaction, you can file a complaint with the MEO Ombudsman at customer .

Contact the MEO Ombudsman's Office

The my MEO app—the easiest way to manage your MEO services!

Bills, usage, troubleshooting, and offers—it's all in the my MEO app. Download it and discover all the benefits the my MEO app has to offer.

New version
my MEO App

Discover more benefits and useful information

Security alerts

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Security alerts

Safety information

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Safety information

Social tariff

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Social tariff

Programa Inclui

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Programa Inclui

Early termination and contract suspension

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Early termination and contract suspension

Prizes and awards

Last but not least, with pride

MEO is once again the operator with the lowest number of complaints per customer. (1)

Last but not least, with pride

(1) ANACOM Report - complaints about electronic communications and Complaint Portal - Recommended Brand 2024.