• Beneficiaries of family allowance;
• Beneficiaries of the old-age social pension;
• Beneficiaries of the social disability pension, the special disability protection scheme or the social inclusion benefit supplement;

Households with an annual income equal to or less than €5,808.00, plus 50% for each member of the household who has no income, including their own, up to a limit of 10 people.
Each household can only benefit from one TSI offer at any one time, with the exception of university students who are part of the TSI beneficiary households and are moving to other municipalities to study.

In order to use the service, MEO will provide the necessary equipment, namely an internet router.

Extra usage allowance: After exceeding the usage allowance, the beneficiary can purchase additional 15GB internet bundles valid until the end of the month for €6.15 (VAT included), minimum speed 12Mbps (download) and 2 Mbps (upload). To purchase, use the contact details indicated by MEO in the data consumption notices or call the helpline at customer.

In the case of displaced university students from eligible households, the application must also be accompanied by a declaration of enrolment at a higher education establishment and a document proving the current address of residence (rental contract, accommodation contract which can be in a university residence or in a private residence, certificate of residence issued by the parish council, invoices for essential public services, etc.).

In eligible cases, the contractual conditions will be sent to the interested party. The contractual conditions may be accepted by the interested party in response to text sent by MEO (by response to text or through the link inserted in text), in response to the e-mail sent by MEO in the event that the interested party provides MEO with an e-mail in the subscription application (by response to the e-mail or through the link inserted in the e-mail) or through another e-mail that MEO may make available to the interested party. Once the contractual conditions have been approved, in accordance with the contractual conditions, the IST activation process will be completed.
In ineligible cases, a text will be sent informing of the decision.

Join the Internet Social Tariff

The Internet Social Tariff (TSI) provided by MEO is a broadband Internet access service for consumers with low incomes or special social needs.

Who can benefit

Individuals (consumers) who are in the following situations:

• Beneficiaries of the Elderly Solidarity Supplement;
• Beneficiaries of the Social Insertion Income;
• Beneficiaries of unemployment benefits;

Price and Conditions

Monthly fee: €6.15 (incl. VAT)
usage allowance: 15 GB/month
Minimum speed: 12 Mbps (download) and 2 Mbps (upload)
Activation: €26.38 euros (incl. VAT), which can be paid in one go or in 6, 12, 18 or 24 instalments.
Extra usage allowance: €6.15 (incl. VAT) for 15 GB

Fill in the form with the respective data requested for the award of the TSI.
Interested parties should preferably provide an e-mail address to send the form to after submitting it.
If you do not have access to the form, you can go to one of the MEO Stores.

MEO forwards the request to ANACOM to check the eligibility of the interested party by consulting the Social Security services and the Tax and Customs Authority.
After ANACOM checks eligibility, MEO:
- In eligible cases, completes the IST activation process.
- In ineligible cases, sends a text informing of the decision.

Internet Social Tariff Form