Use MEO helplines to solve your doubts with the help of our assistants.
Solve queries or request information about your MEO Services.
24h/day
Cost of a call to the mobile network according to your plan.At roaming +351 961 001 620Cost of a call to Portugal according to plan base of roaming. In zone 1 you will have the cost of a call to the mobile network according to your plan.
From the MEO networkFree calls for automatic customer service, sales and technical support. Personalized service for other matters, 20 cents per minute for tariffs that include calls to the MEO network, or the cost of a call to the MEO network in other cases. Maximum of €2 per call.From other networks50.9 cents per minute with a maximum of €5.94 per call.
Technical difficulties or malfunctions in your MEO fixed and mobile services.
Cost of a call to the fixed network according to your plan.At roaming, +351 213 580 144Cost of a call to Portugal according to plan base of roaming. In zone 1 you will have the cost of a call to the fixed network according to your plan.
Information regarding roaming tariffs.
Free call
Find out which operator a number belongs to or the ported numbers tariff plan.
Join MEO and the services MEO CARE.Information and service requests MEO CARE.
Solve your queries with our assistants.
Support with joining, moving home, contract changes or invoicing.
from 9 a.m. to 9 p.m.
Accessible from fixed and mobile networks, with personalised service, it provides the following national information, with no limit per call: Contacts, addresses, zip codes, emails, website URLs, geographical coordinates and much more.
From the fixed network73.8 cents for the initial 30-second period.After the initial period 43 cents per minute for the first 5 minutes and 12.3 cents per minute for the following minutes.From the mobile network86.1 cents for an initial period of 30 seconds.After the initial period 55.35 cents per minute for the first 5 minutes and 30.75 cents per minute for the following minutes.Charging by the second after time credit.
Assistance to solve issues with your computer or peripherals.
From any fixed or mobile network.44.99 cents per minute with per-minute charging.
You can contact the customer support lines using Serviin, a Portuguese Sign Language interpretation service.
from 8 a.m. to 11 p.m.
Install the app or access the Serviin website and choose the MEO partner to receive customer support in Portuguese Sign Language.
Information about the Hello SIM Card or report faults in public payphones.
For further information and specifically for questions related to information society services as defined by DL n.º 7/2004, of January 7th.
The prices indicated are rounded and include VAT at the legal rate of 23%.