Use MEO helplines to solve your doubts with the help of our assistants.
Solve queries or request information about your MEO Services.
Every day, 24 hours a day
Every day from 9am to 11pm
Monday to Saturday, except public holidays, from 8 a.m. to midnight
Cost of a call to the mobile network according to your plan.While roaming +351 961 001 620Cost of a call to Portugal according to roaming base plan. In zone 1 you will be charged the cost of a call to the mobile network according to your plan.
From the MEO networkFree call for automated customer service, sales and technical support. Personalised assistance for other matters, 20 cents per minute for tariffs that include calls to the MEO network, or the cost of a call to the MEO network in other cases. Maximum value of €2 per call.From other networks50.9 cents per minute with a maximum value of €5.94 per call.
Technical difficulties or malfunctions in your MEO fixed and mobile services.
24h/day
Cost of a call to the fixed network according to your plan.When roaming, +351 213 580 144Cost of a call to Portugal according to roaming base plan. In zone 1 you will be charged the cost of a call to the fixed network, according to your plan.
Information regarding roaming tariffs.
Free call
Find out which operator a number belongs to or the ported numbers tariff plan.
On weekdays from 9 a.m. to 9 p.m.
Join MEO and MEO CARE services.Information and request for MEO Care services.
Solve your queries with our assistants.
Support with joining, moving home, contract changes or invoicing.
from 9 a.m. to 9 p.m.
Accessible from fixed and mobile networks, with personalised service, it provides the following national information, with no limit per call: Contacts, addresses, zip codes, emails, website URLs, geographical coordinates and much more.
From the landline network 73.8 cents for the initial 30-second period.After the initial period 43 cents per minute for the first 5 minutes and 12.3 cents per minute for subsequent minutes.From the mobile network86.1 cents for the initial 30-second period.After the initial period 55.35 cents per minute for the first 5 minutes and 30.75 cents per minute for the following minutes.Charging by the second after time credit.
Assistance to solve issues with your computer or peripherals.
From any fixed or mobile network.44.99 cents per minute with per-minute billing.
You can contact the customer support lines using Serviin, a Portuguese Sign Language interpretation service.
from 8 a.m. to 11 p.m.
Install the app or access the Serviin website and choose the MEO partner to receive customer support in Portuguese Sign Language.
Information on reporting breakdowns at public service stations.
For further information and specifically for questions related to information society services as defined by DL n.º 7/2004, of January 7th.
The prices indicated are rounded and include VAT at the legal rate of 23%.