Where can I access the My Cloud Portal from MEO Empresas?
If you have lost your password, log in to My Cloud Portal and on the login screen click on"Reset Password". You should receive an email within the next few minutes to reset your password.
You can change your password by going to your profile and clicking on"Edit your password".
Change your personal information by clicking on the "individual" icon at the top of the menu list.
How to create and delete colleague accounts from the My Cloud portal
To create an account for one of your colleagues, click on the"Manage Users" menu. You will see a list of users, click on"Add a User". Fill in the form and confirm. The user will be added to the portal's list of users.
The new user will receive an invitation e-mail. The user has 24 hours to activate their access, where they will be asked to create a password. See the tutorial
If your colleague hasn't received the invitation email, go to"Manage Users", search for the user's name, underneath the name you will find the invitation link. Copy and send this link to your colleague so that they can register.
If you've noticed a spelling mistake in the invitation email you sent, go to the
to the"Manage Users" page, search for the user and click on the
"Trash" button to delete it. Then click on "Add User" to
recreate your account.
To delete an account, for example that of a colleague who has left the company, go to
to"Manage Users", identify the user and then select it.
user. You can block or delete them, in both cases they no longer have
access to the portal.
My colleague has lost his credentials. How can I help?
Go to
to"Manage Users", search for the user and click on"resend
invitation".