Frequently asked questions about the Speedtest speed test
Wi-Fi networks visible at home - 2.4 GHz, 5 GHz and 6 GHz, MEO Smart WiFi
On Fibre, depending on the router model, you may have one of these private WiFi network configurations:
- 2.4GHz Wi-Fi network visible on older routers
- 2.4GHz and 5GHz Wi-Fi networks visible (on TG789vac v2 routers and FiberGateway routers without MEO Smart WiFi active)
The 2.4GHz band has a longer range, so it is advisable to use it when you are further away from the router.
The 5GHz band allows fast browsing with less interference, but it has a reduced range, so it allows for a better user experience near the router. Access to this band also depends on your equipment (smartphone, PC, tablet, etc.).
-MEO Smart WiFi (available on FiberGateway and Fiber X routers)
MEO Smart WiFi combines the advantages of 2.4 GHz, 5 GHz or 6 GHz networks in a single smart network, with a single name and password. There's no need to choose a WiFi network as the router automatically manages the best band (2.4 GHz, 5 GHz or 6 GHz) for each device, ensuring the best coverage and speed at all times.
The 5 GHz and 6 GHz bands allow for faster browsing and less interference, but have a shorter range. The 6 GHz band is only available on the FiberGateway WiFi 7 and Fiber X7 routers. Access to this band depends on the protocols supported by your equipment (Smartphone, PC, Tablet, Smart TV, among others).
What the Speedtest internet speed test is and how to interpret the results
The MEO internet speed test is a measurement service for testing internet speeds, available to MEO customers , supported by the Ookla platform.
By choosing Ookla as a partner, we guarantee that the tests are exempt, measured by anindependent and autonomous international reference body.
How the test works:
The application searches for the fastest MEO server near your location. This ensures that the results are highly accurate, as the data transmitted will travel a shorter distance to the server.
The data shown in Speedtest is:
Ping (Packet InterNet Grouper) is the command that allows you to measure in milliseconds (ms) the time it takes for a bundle of information to go from the device to a destination and back again. The faster it goes and comes back, the faster the internet connection you are using.
Download speed is the speed at which a file (archive) is downloaded, for example when you save an image from a website to your device. It influences how fast you can browse websites, how long it takes to transfer files from the internet and the quality of videos and music downloaded in real time (streaming).
Upload speed is the speed at which a file is sent to the Internet, for example when you send a photo by email or in a Facebook chat. It influences the speed of sending emails with attached files, posting videos and photos on social networks, the speed of backing up content to the cloud, the quality of video calls or conferences on VoIP systems and a good online gaming experience.
Download and upload speeds are measured in megabits per second (Mbps).
How Speedtest can improve my internet experience
Speedtest is an essential tool for optimizing your online experience. By running regular tests, you can measure your internet speed, identify possible performance problems and adjust your connection to achieve optimal speeds. Make sure you run Speedtest periodically to ensure smooth browsing and a fast connection.
How to measure internet speed with Speedtest Ookla
Before you start your internet speed test with Speedtest, we recommend the following:
The computer must be connected to the router via cable
There are no open programmes or updates running
There are no more users using the access at the moment
The smartphone or tablet are not updating applications in the background
No device is connected to home broadband
There's no MEOBOX recording going on, just turning off the TV isn't enough
If the connection is Wi-Fi, you should make sure that the test device is connected to the higher frequency network (5 GHz or 6 GHz) and position yourself about 2 meters from the router without obstacles to get the maximum speed with that test device. You can take measurements elsewhere in the house to check if the Wi-Fi coverage is what you need. If not, we recommend installing a MEO Smart WiFi extender.
Use the latest equipment possible. Older equipment has features that prevent you from getting better speeds
1. Go to the speed test
In just a few seconds, you'll have the results of your internet speed.
2. If your speed is high, the results are more accurate using the CLI (Command Line Interface) app instead of the browser.
See for how to interpret the speed test results.
If the result of the speed test is not in line with expectations, know the factors that can influence the results.