Call verification

MEO Origin

Greater security with verified MEO calls. The origin is automatically validated and visible on the screen of your device.

Not all calls are what they seem: enhance your security

On average, we receive about six calls per month that appear to originate from the MEO network, but are not. This type of fraud jeopardizes your security and reduces your confidence when answering calls.

The first operator in Portugal with verified origin calls

Origem MEO is an innovative and free service that automatically validates the origin of calls between customers , enhancing security by displaying on the screen that the number has been verified and belongs to the MEO network.

Verified origin

Automatically confirms whether the number calling you is valid and originates from the MEO network.

Security at no cost

Free. Automatic. Available on compatible devices.

Protection across the entire MEO network

Extensive and exclusive service to the entire MEO mobile and fixed network.

Validated by MEO

When you receive a call from another customer , a verification symbol appears on the screen. This indicates that the number belongs to the MEO network.

Did you not answer the call?

The MEO Origin service also works with your list of received calls, allowing you to see if a number has been verified even if you did not answer.

Call from a family member or friend

When you receive a call from a family member or friend with a MEO number, the verified origin indicator appears. More security and confidence, even if the number is not saved.

Unexpected professional contact

With the origin verified, you can find out if the number really belongs to the MEO network, helping you decide with greater confidence whether to answer or call back later.

Landline

During working hours, calls come in quickly. MEO Origin allows you to identify calls validated by the MEO network, increasing security and reducing unnecessary interruptions.

What should you know about spoofing to ensure your safety?

Spoofing is a fraud technique in which the attacker manipulates the source information of a call, text email, making it appear legitimate in order to deceive the user.

MEO Net Segura

Protect yourself while browsing on the MEO mobile network and/or your home WiFi network.

MEO Antivirus

Web browse safely with Panda solutions. 2 months free and without retention.

More protection for your digital life

Is the MEO Origem service paid?

No, it is completely free and is automatically activated on the MEO network for all customers available on VOIP landlines and mobile devices running android versions android (smartphones or tablets).

Does the verified call and/or validated call icon appear on all calls?

Only for calls between MEO numbers, on compatible devices. Not available for calls received on the 2G network.

Does it work while roaming?

Sim, provided that the origin is a customer .

Can I deactivate the MEO Source service?

No, it is a security service that MEO has introduced free of charge for the entire network.

Why don't I see the green check mark and/or the validated number indication on my phone?

It depends on the model and compatibility of the equipment. It is available on VOIP landline phones and on mobile devices running android versions android (smartphones or tablets). We are also working with Apple this service available.

Want to improve your company's security?

Discover MEO Empresas security solutions for your business.

Spoofing

In this type of fraud, criminals call victims, often using fake or masked numbers, to make it appear that the call is coming from a legitimate entity, such as a bank or a well-known company. The goal is to persuade the victim to provide personal or financial information.

Example: A person receives a call from someone posing as a representative of their bank, claiming there is a problem with their account and asking for confirmation of personal details. During the call, the victim is tricked into sharing sensitive information.

MEO Origin helps identify calls validated by the MEO network, reinforcing trust in communications between customers .