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Paid iTunes and AppStore purchases on MEO - MEO Help

view how you can buy content on iTunes and AppStore and pay on your MEO bill.

For quick support, use the MEO Digital Assistant

For quick support, use the MEO Digital Assistant

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We have more ways to help you. If you can't find what you want in our Help articles, use our other digital channels, such as the App my MEO and the Digital Assistant, or contact us at support lines.

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iTunes

  • Buy on iTunes and App Store and pay with MEO

    On iTunes and the App Store, buy the latest apps, games, and music, and pay securely through your MEO bill at no extra cost.


    This payment method is available to customers with mobile phones . Payment is processed through the customer account mobile phone the mobile phone number, either via the monthly bill or by deducting the amount from the balance, if the customer is on apay as you go plan .


    Only customers that are more than 90 days old are eligible to make purchases.

    You can link your MEO number to your Apple ID Apple making a purchase, or you can link it now and make a purchase later.

  • How to pay for my iTunes and App Store purchases with MEO billing

    Follow these steps at mobile phone :

    1. Select the paid content you want to purchase, then tap the Buy button
    2. Sign in. You can use Face ID, Touch ID, or your password
    3. Click " Add payment method"
    4. Select the option mobile phone and then Done.
  • How to view iTunes and App Store purchases charged to your MEO bill

    You can view your iTunes and App Store purchases that have been charged to your MEO bill or account balance:

    In the customer my MEO area

    • Log in to the customer  area atmy MEO using your MEO ID credentials
    • Under " Services," select your mobile phone click " Transaction History"
    • In the Apps section, you can view details of your Apple purchases

    On the MEO invoice

    Check the section titled Administrative Services for the " mobile phone " number associated with the purchases made and the total amount.


    In iTunes and the App Store, in your purchase history.

  • Is there a limit to the amount I can pay with MEO?

    There are two upper limits:

    • Maximum limit per purchase/item purchased: €50
    • Monthly spending limit: €150/month

    If you pay via your Meo bill, this type of usage is also subject to the availability of funds in your “ extra monthly fee ” account. You can change your “ extra monthly fee ” limit by calling support lines (see plan) or through the customer portal at my MEO and try again.

  • How to request a refund for purchases made

    All purchases charged to your MEO account are indicated by Google or Apple, and the amount is displayed at the time of purchase. MEO assumes no responsibility for the content or the amount charged.


    If your purchase isn't what you expected, doesn't work, or you've changed your mind, contact the app developer for technical support or request a refund from Google or Apple. Refund policies vary depending on what you purchased. See Google's Refund Policiesor the Apple Store's Refund Policies.