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Activate MEO Net Segura - MEO Help

Find out what MEO Net Segura is and how it works. Learn about the threats to your mobile phone that you can avoid with MEO Net Segura.

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Activate MEO Net Segura

  • What is MEO Net Segura

    It's a security service that protects your device against malware, phishing, viruses... when surfing the internet on the MEO mobile network and/or your home wifi network and also allows parental/content control.


    MEO Net Segura protection does not cover browsing on Roaming or on the public wifi network.

    MEO Net Segura has no retention period. Find out the value and conditions.

    How to activate MEO Net Segura.

  • Learn about the threats you can avoid with MEO Net Segura

    Phishing

    It is a cybercrime technique that uses fraud, trickery or deception to manipulate people and obtain confidential information. They try to trick the recipients of emails or phishing messages into opening malicious attachments, clicking on insecure URLs, revealing their credentials through apparently legitimate phishing pages, making money transfers, etc.


    Spyware

    It is malicious spying software that clandestinely steals your personal data. Spyware usually comes in the form of a "free" download and is installed automatically, with or without the user's consent.


    Botnet

    A network of computers that have been infected with malicious software and can be controlled remotely, forcing them to send spam, spread viruses or carry out attacks without the knowledge or consent of their users.


    Virus

    It is a malicious computer program that is usually sent as an email attachment or a download with the intention of infecting the device and obtaining information on the device, disabling security settings, etc.


    Malware

    It's a general term for any type of computer software with malicious intent. Most online threats are a form of malware.


  • How to activate MEO Net Segura

    MEO Net Segura can be activated in MEO stores, by calling 16200 or through the customer my MEO area.
    On my MEO:
    • If it's mobile network protection, select the number mobile phone where you want to activate the service 
    • If it's fixed network protection, you'll need to select the fixed internet service (asxxxx) and then choose the MEO service Net Segura Casa.

    Then just follow the steps.

    When the service becomes active, a confirmation email is sent by text message. 

    Find out what you can do on the MEO Net Segura Portal

    Activation is independent of the operating system and the device you are browsing with.
    Protection is provided via the meo mobile network or your home wifi network (depending on the service you have subscribed to), and no installation is required at mobile phone.


  • How the MEO service works Net Segura

    Whenever your device is connected to the MEO mobile network or your home Wi-Fi network, it is protected (depending on the service you have activated).
    For example, if you're browsing through mobile phone, when you try to access a dangerous page, the service will block access to protect you. 
    Instead of accessing this page, you will see a threat detection warning page, or a browser page interrupting the session.

    If you have the secure mobile net service active, you can also see a report on your device summarizing the threats that have occurred with the service. 
    To check personalized statistics you can access the Management Portal.

    To enter the Management Portal, you need a MEO ID, the same access that is used for all MEO services. If you don't have one, simply create one.

    Find out what you can do on the MEO Management Portal Net Segura.

    MEO protection Net Segura mobile protects you when you surf on the MEO mobile network.
    MEO protection Net Segura Home protects you when you surf on your home wifi network

    It does not cover browsing Roaming or public WiFi.


  • How to deactivate MEO Net Segura

    You can deactivate MEO Net Segura at any time on my MEO. 
    This service does not have retention period.