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Join MEO Go - MEO Help

Want to watch TV away from home? Learn how to join MEO Go Fora de Casa and how it differs from MEO Go, which lets you watch TV on other devices.

For quick support, use the MEO Digital Assistant

For quick support, use the MEO Digital Assistant

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  • What MEO Go is and what the different options are 

    MEO Go is a service that lets you watch MEO TV channels on other devices without using the MEOBox (e.g., on mobile phones, tablets , or PCs).

    If you have MEO TV service, the MEO Go service is already active and available.To use it, you just need to be connected to the Wi-Fi network for your respective MEO service. 
    If your bundle doesn't have Internet or is satellite, you need to activate MEO Go Fora de Casa (on the move) to be able to watch MEO channels.

    To watch TV outside your home/business or with an internet connection other than your own, you need to subscribe to MEO Fora de Casa. To subscribe:
    • In the MEO Go app ( Android | iOS), go to Settings > My Subscriptions > MEO Go - On the Go
    • On app my MEO > Services > choose “ bundle TV” and select “MEO Go” > Change plan > Sign Up

    • In the " customer my MEO > Services > choose " bundle " TV and select MEO Go > subscribe to "Fora de Casa"

    • In the Business customer s(Large Enterprises) section> Accounts and Products > Products and Services > Manage Products and Services

  • How to subscribe to MEO Go Outside the Home

    Subscribing to MEO Go Out of Home can be done in different ways:

       1. In the MEO Go app(Android | iOS) In the settings, go to My Subscriptions>MEO Go – On the Go

       2. On the MEO Go website in the upper-right corner, go to Settings> My Subscriptions> MEO Go – On the Go  

       3. In the area of customer 

      • App my MEO (customers Personal , Other Companies, and ENIs) > select Services > choose thebundle TV andselectMEO Go > Select Change plan > Sign Up
      • customer  Areamy MEO >select the "Services " option > choose " bundle TV " and select "MEO Go" > subscribe to " Fora de Casa"
      • Business customer s(customers Large Enterprises)> Accounts and Products > Products and Services > Manage Products and Services


       4. Through the MEO Support at customer (see the plan) or the Support at customer MEO Empresas (see the plan).


    This subscription has No retention period.

  • How to join MEO Go

    You can log in via the MEO Go app for smartphones (Android | iOS):
    • If you're at home connected to your MEO service's WiFi, authentication in the App is automatic and you don't need to enter your MEO ID email and password. 
    • If you are away from home or connected to the mobile network, log in with your MEO ID details (email and password). If you don't have a MEO ID yet, you can create one easily.

    Or via the MEO Go website (PC):
    • If you're at home connected to your MEO service's WiFi, authentication in the App is automatic and you don't need to enter your MEO ID email and password.
    • If you're away from home or connected to a mobile network or another Wi-Fi network, log in using your MEO ID credentials (email and password). If you don't have a MEO ID yet, you can easily create one.