Find out how to join MEO Care Saúde, what it includes, how to request a doctor or medicines at home.
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Who can join MEO Care Saúde
MEO Care Saúde has no age limits or exclusions for pre-existing illnesses or any other physical condition.
This plan is exclusively for MEO customers, individuals or Sole traders who, at the time of joining, have a fixed (TV, fixed internet or fixed telephone), convergent (bundle with TV, fixed internet or fixed telephone, including mobile phones) or mobile product Pay monthly SIM with MEO.
Joining MEO Care Saúde implies paying by direct debit and signing up to the electronic invoice.
There are two types of MEO Care Health:
Individual, a solution just for you
Family, which allows the inclusion of up to 4 additional beneficiaries from your household, in addition to the holder
The members of your household (beneficiaries) can be any age and do not need to be MEO customers.
What MEO Care Saúde includes
Access to the Multicare provider network (consultations, exams and outpatient treatments) with advantages
Non-conventional therapies (osteopathy, acupuncture, etc.)
Wellness network (nursing, gyms, etc.)
Dental and stomatology network
Optical network
1 year of teleconsultations included*
12 home deliveries of medicines/year
Nutrition program
For more information, see the conditions of the MEO Care Saúde monthly service.
*After the first year it includes 2 teleconsultations per year.
Use Telemedicine, request a home doctor, and other Services
To use MEO Care services, call 800 200 400 (toll-free), select theMEO Care option, followed by“Request Health Services,”and choose your option:
For Telemedicine, select :
“Talk to a Doctor”(general and family medicine teleconsultations available 24/7; video consultations available on weekdays from 9 a.m. to 9 p.m., by appointment. Symptom Checker available 24/7)
“Talk to a Nutritionist” (9 a.m. and 9 p.m., by appointment)
“Get Started with the ‘Get in Shape’ Program” (9 a.m. and 9 p.m., by appointment)
For " Doctor at Home," selectthe option“Call a Doctor to Your Home.”
Home delivery of medicines
To request home delivery of medicines, call 800 200 400 (free) and choose:
Use MEO Care Health in the private provider network
Search for the Multicare Network provider most convenient for you
Contact him directly and schedule your medical procedure
On the scheduled day, present your MEO Care Health Card and an official photo ID.
Note: If you do not have your MEO Care Card with you, request a code from customer Support customer 800 200 400; toll-free) by selecting theMEO Care option, followed by“Request Health Services,”and then“Code Assignment Without Card.” The code will replace the MEO Care Card for a single use within 24 hours.