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HBO Max

Find out how to subscribe to HBO Max and pay via your MEO bill.

For quick support, use the MEO Digital Assistant

For quick support, use the MEO Digital Assistant

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HBO Max

  • How can I subscribe to HBO Max and pay for it on my MEO bill?

    You can subscribe to HBO Max through the my MEO app:
    1. Go to Services
    2. Choose your TV product
    3. Go to the HBO Max option in the " More" section to explore
    4. Select the plan you want to activate
    5. Go ahead and follow the steps

    After subscribing, you will receive an email with a link to activate your HBO Max account. If you already have an HBO Max account, you can use the same login details.

    If you sign up for a plan at a MEO store, you will be sent a text and an email with the link to activate your account in the customer my MEO area.

    When you subscribe through MEO, your subscription will be billed on your MEO service invoice, in the TELEVISION section, from the date you sign up. If you activate your account a few days later, billing may not yet be reflected.

    You can check the status of your subscription in theapp atmy MEO.

  • I already have an HBO Max account, can I use it? How and where can I watch it?

    Sim, you can use your HBO Max account. 
    The login is done on the HBO Max website, when activating HBO Max, use your usual email and password. It is not necessary for the email to be the same as your my MEO account.

    You can watch HBO Max on computers, smartphones, tablets, Smart TVs, or other compatible devices. Install the HBO Max app on your device or go to www.max.com/pt/ptand sign in with the credentials you used to activate your account.

    Starting February 24, 2026, the HBO Max app will no longer support operating systems older than iOS/tvOS 16 on devices atApple and older than Android 7.1 or Fire OS 6 on devices at Android. To continue accessing the service, you must update your device’s operating system. 
    If you're using an older device that doesn't support this update, you can access HBO Max on another compatible device.

  • How can I change my current plan and manage my HBO Max account?

    You can change your current plan in the my MEO app or by calling the support lines (see the plan) or at a MEO store. The change will be reflected in your customer area.

    You can manage your HBO Max account through the " customer " section inthe app atmy MEO, where you can: 
    1. Subscribe to HBO Max plans and activate account
    2. Change to a higher or lower plane
    3. Cancel your HBO Max subscription

    Managing profiles, parental controls, passwords and HBO Max settings is done directly in the app or on the HBO Max website. 
    For technical or content-related support, visit HBO Max Support and use the email address associated with your HBO Max account, which you can find in the app atmy MEO.

    Questions regarding billing, plan changes, or plan cancellations should be directed to the " customer " section of the my MEO app.

  • I've subscribed to HBO Max, but I still can't see any content.

    Make sure you have an active subscription and that your account has been properly activated on the HBO Max website. 

    Also check to see if your devices are compatible with the service.