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TV Features - MEO Help

discover MEO's TV menu, view how to watch the programmes that have already aired, or record the ones you don't want to miss.

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Features

  • Getting to know my TV's interface

    Discover MEO TV, available on MEOBoxes 4K, Sigma, and Broadcom.
  • My TV menu

    MEO now has an even more modern menu and allows you to view all sections: Favorites, Search, TV, Recordings, Video Club, Apps, customer e Definitions.

    The Menu is available to everyone customers MEO ADSL and MEO TV Fibre (with MEOBox).

  • Channel zapping

    With the feature Channel zapping You have all the information about the content you want to watch without missing any part of the program that's currently airing. Use the buttons on your MEO remote: P+ e Q-.

    Channel Zapping is available for customers TV MEO ADSL and MEO Fibre.

    MEO Customers with MEOBox Sigma have access to Channel Zapping. Only the display of this feature is different.

  • Program Zapping

    With the feature Program Zapping It provides faster, visual access to the channel TV Guide . Use the right arrow button on the MEO remote to view the 7 upcoming programs and go directly to the TV Guide. Use the left arrow button on the MEO remote to view the 7 programs that have already aired and go directly to the Automatic Recordings.

    Zapping de Programas is available on customers TV MEO ADSL and MEO Fibre.

    You customers MEO with MEOBox Sigma has Program Zapping, however, you can only view the 4 programs that will be on and the 4 programs that have already been on.

  • Recording area

    In “ Recordings ” you have direct access to “ Continue Watching ” with the possibility of accessing the programs that you left halfway through in the main menu. Choose “ Menu ” > “ Recordings ” to access the Recordings area.

    In the "For You" area you'll find MEO highlights and suggestions, the last channels you accessed in Recordings and the programmes you left halfway through.

    Under "Automatic", you can select your favourite programmes by theme, such as Movies, TV shows, Entertainment, Lifestyle or Documentaries. By selecting Movies, you can see the content organised by genre. Choose "Comedy", navigate to the right to "Watch All" and, after continuing all the way to the right, under "Filter", choose "Romance". You automatically get a list of Romantic Comedy movies.

    Returning to the main Recordings Menu, select the theme “ TV shows ” and then “ All TV shows ”. Navigate right to “ See All ”, continue navigating right to “ Show ” and select the series genres you want to see, such as: Drama and Comedy. Series from the two selected genres are automatically available.

    Also in "Automatic Recordings" you can search your favourites content by channel. To do this, go to "All Channels" and select a channel to view the content. Within each channel, you can also "Filter" the content by day or choose all the programmes to view them in alphabetical order. alphabetical order. Simply navigate to the right and select your preference.

    Under "Manual Recordings" you can access all the programmes you have recorded or scheduled recordings.

    The Recordings area is available for customers TV MEO ADSL and MEO Fibre (with MEOBox).

  • Access TV Guide

    If you have customer MEO ADSL or MEO Fibre:
    If you have a TV with a MEOBox, press the button TV Guide from your MEO command or go to Menu > TV > press the button OK.
    In the area Most Viewed You can quickly access the most-watched channels on your TV: choose the channel you want to watch and press the button OK.


    If you are a MEO customer Satellite:
    With MEOBox PACE or MEOBox Samsung: Press the button TV Guide.

  • Browse TV Guide

    If you are a MEO ADSL or MEO fibre customer

    To surf on a TV with MEOBox:

    Press the to go back 24 hours

    Press the to move forward 24 hours

    Press the to set the TV Guide style or image format

    Press the to record the selected program.


    If you are a MEO customer Satellite

    Press theto back 24 hourss

    Press theto move forward 24 hours

    Press theto access TV Guide of the night (Prime-Time)

    Press theto schedule recordings.

  • Record programmes and TV shows (MEO fibre or ADSL)

    To record a program that is being broadcastkey, press the Save of your command. Recording stops automatically when the program ends.

    To schedule a recording via TV Guide, select the program and press the Save.

    To program the recording of an entire TV show, press the key twice Save.


    To schedule a recording at a specific time:

    • Go to Menu > Recordings and press OK BUTTON
    • Select Manuals and press the OK BUTTON
    • Choose the option Save
    • Select the option Channel and Time
    • Enter the channel number, the date, and the start and end time of the recording
    • Click on Save

    To access Manual Recordings , go to Menu > Recordings and press the OK button. Select Manuals and press the OK button.

  • Record programmes and TV shows (MEO Satellite with MEOBox DVR Full HD)

    To record a program that is being broadcastkey, press the REC of your command.

    Recording stops automatically when the program ends.

    To schedule a recording viaTV Guide, select the program and press the REC .


    To schedule a recording manually:

    1. Go to Menu > Recordings > Recordings > Program recording
    2. Choose the option that interests you: Channel, Date, Time or Title
    3. Define the recording you want to schedule
    4. Select Confirm.
  • Are my Manual Recordings always available?

    Sim, your manual/personal recordings are always available on your MEOBox.

    However, if you have a 4K MEOBox installed as of March 13, 2018, manual/personal recordings older than 6 months will be deleted and will no longer be available for viewing.

  • Record programmes and TV shows via MEO Go (for MEO fibre or ADSL with MEOBox DVR)

    Record programmes from your PC:

    1. Enter the site meogo.co.uk and log in
    2. Select TV
    3. Enter the TV Guide
    4. Choose the program you want to record and select Record or Record TV shows


    You can also schedule recordings using the Record. This option allows you to set the start and end time of the recording, so you can record all of the channel's TV Guide broadcast during that period.


    Record programmes using your tablet or smartphone:

    1. Install the MEO Go app and log in
    2. Select TV Guide
    3. Choose the program you want to record
    4. Choose the option Record or Alert
  • Where can I access Automatic Recordings?

    You can access automatic recordings:

    On TV, if there is one:

    • MEO Fibre with MEOBox with DVR
    • or MEO ADSL

    On tablet, smartphone or PC, if you have one:
    • MEO Go Outside the home, using any mobile or fixed network
    • or MEO Go, using your home internet (MEO Customers fibre or MEO ADSL with TV and internet service)

    Find out how to view your automatic recordings.

  • Activate automatic recordings

    Go to Menu > Recordings and press the button OK.

    • Select Settings > Channel Configuration and press the OK button.
    • Select Activate.


    Automatic recordings are available immediately.

    When you activate automatic recordings on your TV, they are automatically available on your PC via MEO Go.

  • Viewing an Automatic Recording

    To view an automatic recording on the TV:

    Go to Menu > Recordings Recordings and press the OK button to enter the new Recordings area. You can view an Automatic Recording in different ways:

    1. In For You choose one of the program highlights that MEO suggests
    2. Under For You > Recent Channels you have access to the channels you have recently watched on Automatic Recordings. Select the channel and choose the program you want to watch
    3. In For You > Continue Viewing you can choose the program you left halfway through
    4. In Automatic > Themes the programmes are organised by themes and genres. Select a theme and choose the program you want to watch
    5. In Automatic > All Channels select the channel you want. When you select the channel, you can choose the program you want to watch.

    To view an automatic recording on the PC:

    1. Go to meogo.pt and select TV > Automatic recordings
    2. Log in
    3. Search for programmes using the search field and the filters available: by channel, date or time slot
    4. Select the program you want to watch.

    To view an automatic recording on tablet or your smartphone:

    1. Open the MEO Go application and log in
    2. Select Recordings > Automatic
    3. Choose a channel
    4. Select the program you want to watch.
  • Why is it that when I access Automatic Recordings I am asked to choose the type of Ads?

    From now on, when you select a program from Automatic Recordings you will be able to see an advertisement before the start of the program you want to watch. This new model is innovative, allowing ads to be shown according to each user's profile, created from their television preferences.

    When you access the recordings, a screen will appear once to choose the type of ad you want to see: personalised Ads or Generic Ads.


  • What is the difference between Personalized Ads and Generic Ads?

    Personalized Ads are selected taking into account your profile and television preferences, Generic Ads will be shown ignoring your profile and television preferences.

    In both cases, the ads will always be short, up to 30 seconds. On the other hand, you will be guaranteed a period of time in which you will not see an ad again, preventing them from becoming intrusive and impacting the experience of using MEO.


  • Can I watch programmes from Automatic Recordings without Ads?

    As with other television advertising formats, there is no way to exclude advertising. What sets this new model apart is the possibility of advertising being segmented according to each user's profile. From now on, you will always have the option of choosing between personalized or generic advertising. In both cases, the ads will always be short, up to 30 seconds, and no more than once a day.  

    To view the recorded content, you must always choose one of the advertising viewing options.


  • How do I change my preference between Personalized and Generic Ads?

    SYou can change your privacy preferences at any time in the MEOBox menu under: MEO Menu > Settings > Privacy > Personal Data Sharing > Advertising and Automatic Recordings.

     


  • Will I have to watch ads every time I access content from Automatic Recordings?

    No, you will currently see a maximum of one ad per day, with a maximum duration of 30 seconds.

     


  • It was on TV

    Watch or re-watch a selection of the best programmes broadcast on various TV channels.

    On Passou na TV you can watch several episodes of the best hit TV shows or complete seasons comfortably and without having to record.

    You can also access exclusive content about your favourite TV shows, such as promotional videos and much more.

    Go to Menu > APPS and press the OK BUTTON. Select Catalog > Entertainment > It's on TV.

    This feature is available to MEO ADSL and MEO Fibre customers, on TVs with MEOBox.

  • Set programs, movies or Apps as Favorites

    Set your favourite shows, movies from MEO VideoClube and Apps to favourites for quick access in the area. favourites.

    1. Press the i from the MEO remote control on the program that is being broadcast and that you want to set as a favourite
    2. Select Info & Episodes
    3. Choose the option Favorite

    If you want to remove a program from Favorites, do the reverse.

    To access:

    1. Go to Menu, navigate to the left to the option Favorites and press the OK button
    2. Choose a content from the options Programs, VideoClub or Apps
  • Add a movie from MEO VideoClube or an App to the favourites

    To add a movie:

    1. Go to Menu > VideoClube
    2. Select the movie you want to add
    3. Choose the option Favorite


    If you want to remove a MEO VideoClube movie from Favorites, do the reverse.


    To add an app:

    1. Press the blue button from your MEO remote control
    2. Select the application you want to add and press the i button
    3. Select Add and press the OK BUTTON

    If you want to remove an app from Favorites, do the reverse.

  • Searching for content on TV

    MEO's Menu is customised according to the most watched content on your TV.


    To search for content:

    1. Go to the Menu, navigate to the left to the Search option and press the OK button
    2. Type in the name of the show, movie or actor you're looking for
    3. Select a content and press the OK button
  • Tune in to an alternative language

    Some TV channels offer audio in several languages. Find out how you can tune into an Alternative Language on your MEOBox.


    MEO Customers ADSL and MEO fibre

    1. Press the Options key
    2. Navigate through the options using the directional keys on the remote control and select the Spoken Languages option by pressing OK.
    3. Select the language you want and then press OK.
    4. The "Change made" information will appear on the screen.

    MEO Customers Satellite

    1. Press the Menu key
    2. Select Configuration and under Sound choose the desired Language
    3. The selected option will become available.
  • Watching football matches at the same time

    You can watch multiple football games at the same time using the Multiview feature, available to customers subscribers with TV Fibre and ADSL service who have a MEOBox and subscribe to the Sport TV and DAZNchannels. If you’d like to activate them, here’s how. 

    To watch the games simultaneously, simply press the red button on the MEO remote control or press and hold the center button on the remote control for box ,Android , or Apple TV while the game is being broadcast.

    After the games are over, you can access the highlights via the Replay app, which is available by pressing the blue button on the MEO remote control or by selecting “Automatic Recording” for the game and pressing and holding the center button on the remote control for box ,Android , or Apple TV.


    If you are customer , MEO SAT will not be able to broadcast the new DAZN channels. The new channels are available for customers , MEO Fibre , and MEO ADSL with MEOBox. 

    If there is no sound during the broadcast, this is normal, because outside the period of these competitions, the Alternative Audio (2nd audio) will be muted. In these cases, you will have to change the audio again by selecting Portuguese (Audio) to be able to follow the broadcast with sound.

  • Watch the best moments of football matches

    During the live broadcast of the football match, watch or rewatch the highlights—goals, dangerous plays, cards, VAR calls, etc.—using the Timeline feature, available at customers for MEO ADSL users, Fibre for MEOBox users, Android , and Apple for subscribers tothe Sport TVand DAZN channels. Ifyou’d like to activate them, here’s how. 

    Use Timeline during and up to 15 minutes after the live broadcast of football matches. After the match has been broadcast, it is available for 7 days via the Replay APP.


    Access the Timeline/replay of the best moments of the matches as follows:

    MEO Box (Mediaroom)
    • During live " football " games, press the red button on your MEO remote to access the event timeline—Replay. 
    • After the games are over, you can watch the highlights using the Replay app, which is available by pressing the blue button on the remote.

    Box Android or Apple TV
    • During live football matches, press and hold the center button to open the Replay - Event Timeline. 
    • After the matches are over, to see the Replay of the best moments, just choose the Automatic Recording of the match and press the central button.