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MEO WiFi hotspots - MEO Help

Find out what types of hotspot MEO WiFi there are and how you can use them.

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  • How to use MEO WiFi?

    To surf the Internet via the public MEO WiFi network, you need to:

    1. Have a Net product from MEO associated with your account at customer my MEO . See how to link your service.

      2. Once the product has been associated, the MEO WiFi service is automatically associated with the account. You can use MEO WiFi using the MEO ID credentials you use to access your customer area.

    2. Search for a MEO WiFi Hotspot

      • On mobile phone, tablet or PC, search for wireless networks and locate a public MEO WiFi Hotspot

      • Select the network with the name MEO-WiFi or MEO WiFi-Premium. 

    3. Connect to HotSpot MEO WiFi

      1. Select the MEO WiFi network

      2. Open your browser and the page will take you to the MEO WiFi site.

      3. Enter your MEO ID login credentials. Once you've done that, you'll be able to browse the internet using the MEO WiFi network.


    If you don't have any products to associate with your " customer" category, you can buy a voucher online or send text and start browsing.

    We have more than 1,600,000MEO WiFi hotspots in Portugal.

  • Types of MEO WiFi hotspots and where to find them

    To help you access wireless internet while away from home, MEO offers more than 1,600,000 hotspots in Portugal as part of a network of public hotspots through the MEO WiFi service.

    Hotspots on the MEO WiFi network (public WiFi) are identified by the following network names (SSID):

    • MEO-WiFi-Premium
    • MEO-WiFiHotspot CommunityHotspot ).

  • What are MEO WiFi Community Hotspots?

    There are two WiFi networks in your home. The private network (e.g. "MEO-123456" or another customisable SSID) and the public network (with SSID "MEO-WiFi"). By belonging to the MEO WiFi hotspot community, you have the advantage of being able to access more than 1,600,000 hotspots in Portugal. The area of locations with MEO WiFi coverage is constantly growing and being updated.

    The MEO WiFi hotspot community is supported by MEO Fibre accesses, which allow a maximum of 5 simultaneous users on each Hotspot. In this way, we guarantee that the MEO Fibre access maintains all the quality, security and privacy of your home network.

  • What are MEO WiFi Premium hotspots?

    The MEO WiFI Premium hotspots (with SSID "MEO-WIFI-Premium") are found in public spaces such as hotels, restaurants, cafés, terraces, post offices, shopping centres, service stations, conference centers, football stadiums, among many others.

    In premium hotspots, WiFi technology uses the 802.11n/b/g protocol, which allows a speed of up to 600MBits/second, which depends on the number of users accessing the internet on the same hotspot and the supporting connectivity.

  • Why will there no longer be free traffic on the mobile network for websites and apps?

    In compliance with the decision by ANACOM, the electronic communications regulator, regarding zero-rating and similar offers in Portugal in the context of the open Internet, as of June 8, 2023, free data for apps and websites on mobile networks will, in most cases, no longer be available; therefore, data usage will be deducted from the mobile data allowance.

    This ANACOM determination applies across the board to the electronic communications sector, affecting both MEO and the other operators that provide the mobile internet service.

    In the case of MEO and MEO Empresas, apps such as MEO Cloud, MEO Home, MEO Wallet,my MEO , and the “ customer ” and “Empresarial” sections, as well as the websites meo.pt,moche.pt, and uzo.pt, will no longer offer free data usage on MEO’s mobile network; data usage for these apps and websites will now be deducted from the data allowance.

    The MEO Go Fora de Casa TV service was not covered by ANACOM’s decision and will therefore continue to transmit data without using up MEO’s mobile data allowance.

    For more information on ANACOM’s decision regarding zero-rating and similar offers in Portugal in the context of the open Internet, please refer to the document: Decision of March 1, 2023

  • What I can send, receive or consult with the data allowance

    Check the type of use you can make and choose the bundle that best suits you.

    250 MB 500 MB 1 GB 2 GB 5 GB
    5120102402097141943104857
    51210242097419410485
    621252565121280
    64012802621524213107
     

    The values shown are estimates based on the size of the files. Actual values may vary. The way the estimated values were calculated was:

    Activity Approx. data download
    Send/receive emails without attachments50 Kb/email
    Surfing the web - value per page500 Kb/page
    Download videos - approx. 3 min. long4 MB/video
    Facebook posts600 Kb/post

  • How to use your mobile phone hotspot

    If you don't have access to your landline or Wi-Fi network, you can use your mobile phone hotspot connect other devices (such as computers, tablets televisions). These devices will then use your mobile phone mobile internet connection.

    What is a hotspot?
    A hotspot a feature that turns your mobile phone a "Wi-Fi network."
    Other devices can connect to this network using the password displayed on your smartphone.


    How to activate the hotspot your mobile phone
    iOS (iPhone)
    1. Open Settings
    2. Tap Hotspot
    3. Enable the Allow third-party access option
    4. Check the network name and password displayed on the screen.

    Android (Option names may vary depending on the brand/model)
    1. Open Settings
    2. Tap Connections, Network, and Internet or Connections.
    3. Enter PA Mobile and Anchoring or Hotspot
    4. Activate Mobile PA or Hotspot
    5. Confirm the network name (SSID) and password.


    How to connect other devices to hotspot
    1. On the device you want to connect (computer, tablet, TV, etc.), open the Wi-Fi settings.
    2. Search for and select the network created by your mobile phone
    3. Enter the password displayed on your mobile phone.
    4. Please wait a few seconds until the connection is established.


    Helpful tips
    • Keep your mobile phone to ensure a good connection.
    • The hotspot more battery power, so it is recommended that you connect your mobile phone charger.
    • If you want more security, you can change the hotspot password hotspot same settings.
    • Close the hotspot you no longer need it to avoid unnecessary battery or data consumption.