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How to Pay in the Online Shop - MEO Help

Find out about the different ways to pay for your purchases in the MEO online shop, whether in cash, instalments, with a voucher or with MEOS.

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Payment

  • Cash payment

    Pay securely online with Multibanco, MB Way, Credit Card, Google Pay and Apple Pay.

    Payment methods available


    See page 5 of the Online Shop Terms and Conditions.

  • Payment by instalments

    Down payment
    Payment of the entry fee, along with the €40 administrative fee, must be made within 24 hours of receiving the relevant information via text or email.

    Payment of instalments
    The monthly payment is included in the monthly bill for the MEO service.

  • Payment with Meos exchange

    If a purchase from MEOS requires payment, it can be made securely online using ATM, MB Way, Credit Card, Google Pay, and Apple Pay.

    Whenever you exchange your MEOS, the exchange takes place at the time of purchase and you receive an text confirming the exchange.


    Payment methods available


    See page 5 of the Online Shop Terms and Conditions.


    Learn more about making a purchase at MEOS. 

  • Payment by voucher

    If you have a voucher, you can use it in the online store.
    You can only use 1 code for each order and its value must be less than the value of the product:
    • The online store does not allow the use of vouchers when purchasing products through the MEOS programme. 
    • For cash purchases, the discount will be applied directly to the cart and will be immediately reflected in the total amount payable.
    • In instalments, the discount will be validated in the process of analysing your order and will be applied to the order at a later date, and may change the entry and/or monthly payment amounts shown in the store. Vouchers are not compatible with the 36-month instalment purchase method, nor with the future returns campaign.

    These vouchers are distributed as part of campaigns run by MEO and follow the conditions defined in those campaigns. When entering the code in the cart, validate the terms of use and proceed with your purchase.

    If you return the order on which you used the discount, this amount will not be refunded, i.e. the refund will only be for the amount actually paid.

  • Safer payment in the Online Shop

    To store in the MEO Online Shop with added security, we recommend the 3D-Secure service. It's a free service that allows you to make online payments with additional security validations.
    The 3D-Secure service must be activated at the bank. 
    To use this service: 
    1. Make a purchase in the online shop
    2. Enter your credit card details 
    3. A code will be automatically generated and sent to mobile phone along with the payment details.
    4. Enter this code on the payment authentication page to complete the operation. 

  • Payment of all installments

    At any time, you can go to a MEO store to check the amount you have outstanding and pay the amount you want, in accordance with the payment procedures.
    If you are loyal to the contracted service, payment of all the instalments does not alter this retention period.