Find out how deliveries from the MEO online shop work and how you can track your order.
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Online store deliveries
Find out about all the delivery options the Online Shop offers:
Delivery to your address:
Standard deliveries
Available for the following payment options: One-time payment, Installments, and purchase with MEOS
Price: Free
Delivery times:
On the mainland—up to 3 business days after payment (except for TVs larger than 48”, which take up to 5 business days after payment)
Unless a different delivery time is indicated on the respective product page of the MEO Online Shop at the time of purchase:
Delivery times: Working days, from 9 a.m. to 6 p.m.
You can pick up your order immediately from any MEO store of your choice by shopping online. It's quick, free and guarantees your order straight away. This option is available for Cash on Delivery and Installment purchases.
When you're buying:
1. choose the option Pick up at a MEO store
2. Search by location or by nearest stores by choosing the option See stores near me. If you only see "Pick up within 3 days", this means that the store is currently unavailable for immediate pick up, but you can select this option and pick up your order within 3 working days.
3. After payment, you will receive a text to go to the store and pick up the goods.
1. Search by location or for the nearest stores by selecting the "View stores near me" option. If the message "Delivery in 3 to 5 business days" appears, it means that this store is currently available for in-store pickup within 3 business days.
2. After payment, you will receive a text when the product is available in the store for collection.
In both situations, to pick up the order:
When picking up your order, you will need to show the order text or email address. If the order is being picked up by a third party, you must show a copy of the MEO service holder's identification document.
2. Copy or access code of the permanent certificate
Upon receipt of the order, you must check the order and if you detect any nonconformity, indicate the defect found.
If it is not possible to check this at the time of delivery, customer has 24 hours from the time of delivery to report any nonconformities in writing.
You will have 4 days to collect it from the store.
Seemore information.
Track order status
View and track thestatus of your order using the following information: