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Consult consumption - MEO Help

Learn about the various ways to find out how much you spend and what you've already consumed from your MEO usage allowance.

For quick support, use the MEO Digital Assistant

For quick support, use the MEO Digital Assistant

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We have more ways to help you. If you can't find what you want in our Help articles, use our other digital channels, such as the App my MEO and the Digital Assistant, or contact us at support lines.

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Check Usage

  • Consult Consumption with plan Unlimited MEO

    How to check your consumption:

    - my MEO app
    • On the main screen, go to the Consumos section and select Ver todos
    • Select the mobile phone or mobile data plan for which you want to view usage
    • Choose your mobile data plan | text Minutes | Roaming
    • Select Histórico de consumos 
    • Choose the period you want to consult
    • You can choose to view only the consumption entries with values greater than zero
    • Then choose what you want to see in detail
    • Enter the code you received by text to view your transaction history

    Screenshot of my MEO app homepagePrint from the my MEO app my MEO the usage detailsPrintout from the my MEO app my MEO the usage details for mobile phoneA screenshot of the my MEO app my MEO the minutes used on the mobile phoneA screenshot from the my MEO app my MEO select the time period for which you want to check your used minutesScreenshot from the my MEO app my MEO whether my MEO select the option to check for usage greater than zeroA screenshot from the my MEO app my MEO the usage details page where you enter the code you received via text


    - Area of customer my MEO > Select the mobile phone desired mobile network(if you have more than one bundle with mobile phone included, first go to “Services” and select bundle) > “Usage” tab, select the usage type (internet, text , and voice) > View details in the Transaction History

    A security validation ( text code) will be requested on first access.


    If you have questions about any amount, see the following articles:
    • How to see my invoice
    • How to change the invoice details