Rechargeable card balance - MEO Help

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Check balances

Check your balance and transaction history for the " mobile phone " atpay as you go at my MEO
You can check your mobile phone balance and movements in the my MEO app app and in the my MEO customer area.
Enter your MEO ID details and follow the steps below:
my MEO App
- SelectServices
- Choose the mobile phone orNet Móvel
- In the "Balance" section,you canview your balance
- To view movements, click on View movements
- Select the "Uploads" optionandthetime range
my MEO customer portal
- SelectServices
- Select mobile phone orNet Móveland clickSign In
- In the " Balance " section, you can view your balance
- To see movements, click on Movement
- Select the "Other Transactions" optionin the"Transactions and Consumed Quantities" section
- Select thetime range
How to check the balance of mobile phone pay as you go by dialing *#123#

You can check your mobile phone pay as you go balance by dialing mobile phone *#123#, followed by the call key.
Information about your balance and the date of the next top-up (if you have a plan with compulsory top-ups) will appear on your mobile phone screen.
If you don't have a smartphone and dialing the code doesn't work, check your device's manual to view if it supports the USSD function.
Consult the balance and movements of mobile phone pay as you go in the automatic service of support lines to customer

You can call the MEO Helpline (view tariff) and check your balance and the last 3 transactions.
In the automatic menu, select Balance and Transactions.