E-mail for credit note confirmation
In accordance with Article 78(5) of the VAT Code, MEO asks customers to whom credit notes have been issued to confirm that they were aware of their issuance, so that the company can settle the respective VAT with the State.
If you received an email with the subject line“Confirmation of Credit Memo Receipt,” it is important to readit and click the“Confirm” button.
If you are a private customer with no business activity registered with your tax office, the credit note confirmation has no implications and is only intended to comply with the legal requirements of the VAT Code.
If you have a business activity registered with your tax office and this credit note is related to that business activity, when you confirm receipt of the credit note you should account for it in the general terms.
Theconfirmation of the credit memo has no implications for customerand is intended solely to comply with the legal requirements of the VAT Code.
The email sent indicates the number of the credit note, the date of issue and its value.
If multiple credit memos have been issued for the account, an email will be sent for each document. You must confirm each document individually in each of the emails sent.
Credit note VAT adjustment
Whenever a credit note is issued, in order to regularize the VAT included in that document, companies need to have proof in their possession that the customer has taken note of the rectification made or that they have been reimbursed for that tax, in accordance with Article 78(5) of the VAT Code.
To this end, MEO requests confirmation from its customers that they are aware of the rectification made or that they have been reimbursed for this tax, in accordance with Article 78(5) of the VAT Code, in the following ways:
- Return of signed credit note by letter or email (the address is on the credit note sent)
- Reply to email sent by MEO requesting confirmation of receipt of credit note.