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Electronic Invoice - MEO Help

view how you can sign up for electronic invoicing and all its advantages.

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Advantages and subscription

  • Advantages of electronic invoicing

     

    Faster and more convenient—Your bill is available in your profile on the app my MEO, in the Business customer my MEO or inthe Business customer Area(customers LargeBusinesses). It is also sent by email, which is received faster than a paper bill, and a text is sent as soon as the bill is available in your email and the customer area.


    Privacy and Security - The invoice is protected by high standards of security and privacy that govern the Electronic Invoicing service.


    Environmental responsibility –Electronic invoicing helps reduce paper consumption and, consequently, the felling of trees.


    Cost savings—It’s free (sending a paper invoice may involve anadministrative fee) and serves as proof for tax and legal purposes.

  • How do I sign up for Electronic Invoicing in themy MEO customer area?

    You can sign up for electronic billing for your MEO service—it's quick and easy—by visiting the app my MEO and its area of customer my MEO.

    - my MEO app

    • Click on Profile
    • Select the MEO account data option
    • Choose the account where you want to activate the electronic invoice 
    • In the " Invoices and Payments " section, select the "Invoice Type" option (the "Paper Invoice" option is currently selected)
    • Click the " Enable Electronic Invoicing" button
    • Enter your email address and mobile phone number
    • Finally, click " Enable electronic billing"
    Screenshot of the my MEO app my MEO the customer's profilePrint from the my MEO app my MEO MEO accountsScreenshot of the my MEO app my MEO the MEO account detailsPrint from the my MEO app my MEO the bill typeScreenshot of the my MEO app my MEO fields for entering the email address where you want to receive your electronic bill

    - Area customer my MEO >Click onProfile > Select theManagebutton on theAccount Information tab > Choose the account where you want to enable electronic invoicing by clicking onEnter > Select theInvoices and Paymentsoption, then Invoice Type (the “Paper Invoice” option is currently selected) > Click the“Enable E-Invoicing ” button > Enter youremailaddressand mobile phone > Finally, click“Enable.”


    To change the level of detail in the customer Business Area (customers for Large Businesses) > Select from the menu: Billing and Usage > Invoices and Payments > Sign up for or change electronic invoicing > Select the account.

    You can also choose to pay by direct debit, which is easier and avoids forgetfulness.

  • Join the Electronic Invoice on TV

    You can sign up for the Electronic Invoice simply and quickly on TV. Signing up is free.

    Access my MEO on TV (press the Menu key on your MEO remote control and go to customer > AREA OF customer) and follow the steps below:

    • Choose INVOICING > Electronic Invoicing
    • Select the " Enable " option in the lower-left corner of your screen
    • Fill in the email address where you want to receive the Electronic Invoice
    • Fill in mobile phone to receive alerts notifying you that your Electronic Invoice has been sent to your email address.
    • Click Activate to complete the order.

    You can also choose to pay by direct debitIt's easier and avoids forgetfulness.

  • How do I change the email address associated with the Electronic Invoice via my MEO?

    You can change the email address where you want to receive your electronic invoice through theapp my MEOand youraccount page at customer my MEO .

    - App my MEO

    • Click onProfile
    • Select the "MEO Account Information" option
    • Choose the account where you want to activate the electronic invoice 
    • In the "Invoices and Payments" section, select the"Invoice Type" option(the "Email Invoice" option is currently selected)
    • Click the "Edit Data" button
    • Change youremail address and/orphone number mobile phone
    • To finish, click on Confirm



    - Area customer my MEO > ClickProfile > Select theManagebutton onthe Account Information tab > Choose the account where you want to enable electronic billing by clickingSign In > Select theInvoices and Paymentsoption > thenInvoice Type > Click theEdit Details button > Change theemail address and/or the mobile phone number > To finish, clickUpdate.
    To change the email address where you would like to receive your electronic invoice in the customer Business Portal (customers for Large Businesses) > Select from the menu: Billing and Usage> Invoices and Payments> Sign up for or change your electronic invoice >Select the account > Click Manage.

  • Change your email to receive the Electronic Invoice on TV

    You can change the email address where you want to receive your Electronic Invoice on TV.

    Access my MEO on TV (press the Menu key on your MEO remote control and go to customer > AREA OF customer) and follow the steps below:

    1. Choose INVOICING > Electronic Invoice;
    2. The email address to which the Electronic Invoice is sent and the mobile phone number that receives alerts are displayed;
    3. Click on Change Data;
    4. Change the email address where you want to receive the Electronic Invoice and/or the number of mobile phone to receive alerts notifying you that the Electronic Invoice has been sent to your email;
    5. Click on Change.