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Service Solutions

Learn more about MEO Empresas customer service solutions

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Service Solutions

  • What is the 800 Green Number?

    The  green number starts with 800 and calls are free for callers. Boost your contacts without restrictions and increase the satisfaction of your customers.

    Discover all the advantages:

    • Encourage customers to contact your company with a free, easy-to-remember number
    • Improve your company's image on the market
    • Allows flexible service with one or more destinations and available 24 hours a day, via announcements or voicemail
    • Activating the service is quick and requires no additional equipment
    • Allows access to call statistics including missed calls and causes of unanswered calls, traffic peaks and zones / networks of origin
    • The number communicated to the market is unalterable, even in the event of a change of premises or a change in support lines



  • Costs and Join the Green Number

    To find out the costs related to the desired solution or for sign up for the service, please use one of the following contact options:

    • Contact your manager
    • Please fill out thecontact form.
    • Call the support lines (see the plan)



  • Is it possible to call a Green Number from abroad?

    No, the Toll-Free Number is only available for calls originating within the country. To receive calls from international numbers, you'll need to sign up for the International Toll-Free NumberorUniversal Toll-Free Number service.

  • What is the International Green Number?

    With the International Freephone Number, you can choose a country from which you want to be called free of charge.

  • What is the Universal Green Number?

    With the Universal Toll-Free Number, you can select several countries from which you want people to call you toll-free, using a single toll-free number that applies to all of them.

  • What is the 808 Blue Number?

    The  Blue numbers start with 808 It is a solution for companies that want to make it easier for customers to contact them by phone customers. Callers pay a reduced rate, allowing you to optimize your customer service.

    Discover all the advantages:

    • Encourage customers to contact your company with a low-cost, easy-to-remember number
    • Improve your company's image on the market
    • Allows flexible service with one or more destinations and available 24 hours a day, via announcements or voicemail
    • Activating the service is quick and requires no additional equipment
    • Allows access to statistics on missed calls and causes of unanswered calls, traffic peaks and zones / networks of origin
    • The number communicated to the market is unalterable, even in the event of a change of premises or a change in support lines


  • Costs and Join the Blue Number

    To find out the costs related to the desired solution or for sign up for the service, please use one of the following contact options:

    • Contact your manager
    • Please fill out thecontact form.
    • Call the support lines (see the plan)


  • Is it possible to call a Blue Number from abroad?

    No, the Blue Number is only available nationwide. 

  • What is the 707 Unique Number?

    The  The single-digit number starts with 707 and it is ideal for companies that want to improve their phone service: through a single contact number for all their customers, regardless of their network or location. The cost of the call is fully covered by their customers , with the amount depending on the originating network—landline, mobile, or international.

    Discover all the advantages:

    • Encouraging contact with your customers, with a single, easy-to-remember number
    • Improving your company's image
    • Possibility of defining several call answering points
    • personalised call forwarding (according to time of day and call origin) with the possibility of forwarding to Voice Mail or announcements
    • Access to quality of service statistics with information on unanswered calls and their causes, for the desired period
    • Easy to activate the service, without the need for specific equipment
    • Available for calls from Portugal or abroad


  • Costs and Join for the Single Number

    To find out the costs related to the desired solution or for sign up for the service, please use one of the following contact options:

    • Contact your manager
    • Please fill out thecontact form.
    • Call the support lines (see plan)