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Voice Office

Learn more about MEO Empresas' Voice Office services

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Voice Office

  • What is Voice Office and what are its advantages?

    Voice Office is a fixed communications solution that allows you to take advantage of the functionalities of a virtual telephone switch on fixed numbers, with calls included (Fixed Network and Mobile Network).

    Feature management is simple and intuitive inthe Business- customer rea.

    Main advantages of the service:

    No investment 
    virtualisation of telephone switch functionalities, so there is no need to invest in a physical Telephone switch. 

    Convenience 
    Add Voice Office to any MEO fibre bundle with Fixed Voice and enjoy the convenience of a single invoice. 

    Professional Service
    A more professional service for companies by managing calls more efficiently. 

    Autonomy and simplicity
    Management and configuration of the virtual telephone switch's functionalities quickly and easily via a single self-care web platform.



  • What are the features of Voice Office?

    The main features of this service are: 
    • Call Forwarding- Forward calls to other numbers (available only for checking status—Active/Inactive). 
    • Waiting Queue - Allows calls to remain on hold in the queue, listening to the configured announcement, until they are answered by the recipient. 
    • Service Access Codes- A list of codes that users should use for certain services (e.g., call forwarding, voicemail). 
    • Call Forwarding - Automatically forward incoming calls (e.g., by time, always). You can set up multiple scheduling options for each day of the week and holidays. 
    • Corporate Speed Dial - View your company's extension plan. 
    • Outgoing Call Blocking- Configuring destinations to which calls cannot be made. 
    • Pre-service - Automatic service with personalised messages and direct forwarding option. Possibility of multiple time schedules for each day of the week and holidays. 


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  • How many simultaneous calls can I make with Voice Office?

    With Voice Office you can make autonomous use of your calls, so if you have 4 users, you can have 4 calls in progress at the same time.

  • Can I participate in Voice Office?

    Voice Office is available only for MEO " bundles " with " fibre" technology.


  • I have communications needs for mobile and international destinations. Does Voice Office have an answer for me?

    With Voice Office you can subscribe to several blocks of 250 minutes for international destinations and/or 500 minutes for mobile destinations.


  • Is there a user manual for configuring Voice Office features?

    Yes, Voice Office provides a user manual that helps you configure administrator and user features, as well as portal access. See here the manual.

    For more information, contact the business helpline on 808 20 50 20 (option 4).