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Shift add-on

Clarify your doubts about the Add-on Shift service

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Shift add-on

  • What is Shift?

    Shift is an exclusive business product and consists of an add-on to the "MEO with mobile phone" service that allows for the issuance of up to 10 mobile phone cards and offers the following terms per card:
    • €100 discount on mobile phones, smartphones or tablets, for each card
    • 1000 voice minutes from landlines to mobile phones


  • Is Shift a product exclusively for the business market?

    Yes, Shift is an exclusive offer for business " customers " and for MEO " bundles " with mobile phone.

  • What is the maximum number of cards I can sign up for with Shift?

    Shift is an add-on to the MEO service ( mobile phone ) that allows you to upgrade your bundle to include up to 10 cards ( mobile phone).

  • Is it possible to subscribe to Shift using only one card from the MEO solution with mobile phone?

    Yes. Enrollment in Shift is mandatory for all " mobile phone " cards under the MEO service at mobile phone; however, there is no minimum number of cards required.

  • What is the discount limit for equipment assigned per card in Shift?

    Each card comes with a €100 discount that can be used toward the purchase of mobile phones, smartphones, or tablets. Once the Shift enrollment process is complete (whether it’s a new enrollment or the addition of cards), this discount cannot be used at a later date, and the difference between the total cost of the device and the total discount amount cannot be refunded.

  • Does the monthly fee for the Shift add-on already include the monthly fee for the “MEO with mobile phone ” cards from bundle ?

    No. The monthly fee for the Shift add-on does not include the monthly fee for the " bundle " plan ("MEO with mobile phone") or the monthly fee for additional cards ( bundle).

  • Is the discount cap on equipment assigned per card in Shift cumulative?

    Yes, you can use the full amount to select the devices you want. You must subscribe to at least one device, and the number of devices cannot exceed the number of cards with the Shift add-on.

  • I'd like to sign up for the Shift add-on using a ported number. When will I receive the equipment?

    If you would like to receive the device before the number porting process, you must set the desired date for the porting and indicate it on the form so that a compatible device can be provided to you in advance.

  • How is the equipment associated with Shift delivered, and when will I receive it?

    The shipment and delivery of the equipment are contingent upon the installation of the fixed components (if applicable), which can be performed after the Shift service has been activated on all cards.

  • Do the 1,000 minutes from landlines to cell phones apply to any carrier?

    No, the 1,000 minutes are for calls to mobile numbers on the customer network.

  • If I sign up for Shift, will I receive a single invoice?

    Yes, one of the benefits of signing up for the Shift add-on is receiving a single bill (MEO service with mobile phone + Shift add-on) that can include up to 5 services (mobile internet, mobile voice, home internet, landline voice, and television).

  • What are the benefits of joining Shift?

    In addition to having the option to upgrade your MEO bundle with mobile phone to up to 10 cards SIM, you can enjoy the following benefits with the card:
    • Discount on smartphones / tablets
    • 1,000 minutes of landline calls to mobile phones.