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Portability of your mobile phone | MEO

Follow all the stages of the portability process to MEO, right through to its conclusion. It's easy. Switch now to MEO!

  • 01

    Switching request

    If you've switched to MEO but want to keep your current number, we'll take care of everything simply, quickly and free of charge, keeping you informed of every step of the process.

    Learn more

  • 02

    Delivery of documents

    If you have opted to receive the subscription documents digitally, you will receive a text with a link to submit your documents.
    If you have not done so, you must submit a copy of your Citizen Card and the portability request duly completed.
    You can do this at any MEO store, by email or post.
    You will receive information by text until the process is complete.

    Learn more

  • 03

    Conclusion

    You will be notified by text when the request has been made to your home operator. When it is accepted, you will receive a text with the day and time scheduled for mobile portability.

    Then insert your MEO SIM card on an unlocked mobile phone. If that doesn't work, turn your mobile phone off and on again.

    Learn more