TV
To access all channels, MEO VideoClube, Premium Channels you need a Smart TV with MEO TV App or a MEOBox.
Consultation the condition of the equipment available.
The premium channels and services included in the new bundles or available as an offer when subscribing to the remaining M4e and M3e do not include services provided directly by third parties, such as Netflix and Amazon Prime Video. MEO VideoClube only includes the option to rent 2 films for €5/month. Premium adult channels not available on MEO Go. The premium Adult channels, the Campo Pequeno channel and Stingray Music are not available on MEOBox Android TV 4K or Apple TV 4K. customers can activate and manage their premium channels and services directly on MEOBox.
Internet
The availability of the 1Gbps speed at the address where the MEO service is installed is subject to technical validation. The Fixed Internet speeds shown refer to data transmission speeds between your home and the central office, and do not include data encapsulation. The actual download and upload speeds (shown in the table) may vary depending on various factors, including the terminal equipment (PC, Tablet, Smartphone) used by customer.
For more information on internet access speeds, please consult the available document
herebutton.
FiberGateway router included in bundles with internet, except in the event of a stock shortage due to higher than planned demand.
Phone
Includes calls to
national fixed networks 24h/day and 1,000 minutes in
international calls from 9 p.m. to 9 a.m. to
50 destinations. On bundles with premium channels included, calls to national mobile networks in national territory are included.
Telephone equipment not included. Option of monthly wireless phone rental for €0.99 or purchase for €19.99.
Mobile phone
Plafond includes 3,500 minutes and 3,500 text (except M4e which includes 500 minutes and 500 sms) per card for use in national territory for national mobile and fixed networks (numbers beginning with 2, 3 and 9) and on roaming to/from European Economic Area (EEA) countries and the United Kingdom.
All calls and text made beyond this use will be charged at 20 cents per minute or text. This does not include MMS, communications to numbers 760, 808, 707, support for customers, international and other communications on Roaming not included in the usage allowance, which will be charged on the monthly bill.
Mobile Internet, for use in Portugal and at roaming EEA and the United Kingdom, is charged in 10KB blocks.
On roaming in the EEA and the UK on bundles with 50GB, unlimited traffic with maximum speed and unlimited traffic with speed up to 10Mbps there will be a FUP of 23.40GB, 59.70GB, 50.60GB respectively. On bundles with 2 or more cards from mobile phone and with a cap from 30GB, there will be a FUP of 18GB (additional card €14.40 and €19.90), and 23.40GB (additional card €25.90). Once the FUP is exceeded, the traffic consumed will be deducted from your national usage allowance, plus €0.0022/MB. For more information see
Fair Use Policy. With the exception of bundles , after the allotment has been used up, you can purchase bundles internet for mobile phone
additionalOtherwise, once you have used up the internet allowance included on the mobile phone cards, you can continue to use the internet with Net Diária. Net Diária costs €1.99 per day of internet use and is valid until 23:59 on the same day. You can block or activate Net Diária whenever you want.
MEO reserves the right to charge a surcharge for traffic carried on roaming EEA and the United Kingdom, in accordance with the rules of Acceptable Use Policy applied in these countries, which may be
consulted here or by calling 12083 (freephone).
Consult the
tariffs of the other communications at roaming.
For your safety, there is a limit of
communications extra monthly fee You can choose between €0 and €50 per month (including VAT), and communications made on roaming are not included in this limit.
Check the value of International Calls/text ,
special numbers e MMS.
The Mobile Internet service with Unlimited traffic is intended for the personal and exclusive use of customer and, at all times, on a single access terminal device of their choice. The use of tariffs by third parties and/or for the purposes of commercial exploitation of the service is prohibited in any form.
MEO may monitor the use of the service in order to prevent its use from posing a risk to the security or integrity of the network and/or abusive use and/or use contrary to the provisions of the contract, MEO reserving the right to apply restrictions to the service, refuse or suspend access, as well as terminate the contract, in the event of (i) improper use of the service by customer; (ii) use of the service(s) in the context of illegal activities; (ii) culpable and serious breach of contractual obligations and/or (iv) situations of fraud.
Post-paid tariffs have maximum speed as a basic feature (excluding 10Mbps tariffs and the Social Internet Tariff). For more information on internet access speeds
consult the available document.