Postal assistance | MEO

Mobile phone

• Yes
• No

Sending a copy of the guarantee document

• Yes
• No

• Broken display
• Damaged display
• Problems with top-up
• Reduced battery life/problems
• It won't turn on
• Turns off
• Doesn't play bass
• They can't hear us - microphone malfunction
• Can't hear you - speaker fault
• Software problem
• Keyboard problem
• Oscillating / Poor network reception
• Turns on but won't start
• Blocks frequently
• Parasitic noise during conversation
• Other faults

• Removable battery
• Charger
• Cigarette lighter charger
• Wired headset
• Wireless headset
• Others

The data collected through this document is mandatory and will be processed automatically, for the purpose of invoicing the service and making charges. Failure to provide the data implies non-acceptance of the Proposal by MEO. Under the terms of Law no. 67/98, of October 26, customer is guaranteed the right to access its data and the respective Data Controller: MEO - SERVIÇOS DE COMUNICAÇÕES E MULTIMÉDIA, S.A.

• Tick if you do not Authorise the use of the data provided (name, address and telephone number) for direct marketing actions and marketing actions of companies associated with MEO.

• Tick if you do not Authorise the use of the data provided (name, address and telephone number) for the purpose of marketing the MEO service.

• I have read and accept the terms of use of the after-sales service