MEO Wi-Fi Calls

Make and receive calls over Wi-Fi, even in areas with poor cell service

What are Wi-Fi Calls?

These are calls made over a Wi-Fi connection instead of the cellular network.

Select Links

Enable Wi-Fi Calling

Select the "Turn On" option

Select Settings > Phone

Wi-Fi Calling > Yes

Turn on "On This iPhone"

Mobile data, voice and text Plan

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Mobile Data plan

Mobile data always available to share wherever and with whomever you want and regular use on PC and/or Tablet.

Saves battery life on the mobile phone

Wi-Fi calling can help reduce battery usage, especially in areas with poor cell service.

No additional costs

Calls are billed according to your mobile plan . There is no specific monthly fee for the service.

Better call quality

When you use a stable Wi-Fi connection, calls may be of higher quality and experience fewer interruptions than in an area with a weak cellular signal.

Switching between Wi-Fi and the cellular network

When 4G/5G coverage is available, the device can automatically switch between Wi-Fi and the cellular network during a call, helping to keep the connection active.

Allows you to make and receive calls and text

In addition to voice calls, you can also send and receiv text s when you're connected to a compatible Wi-Fi network.

You don't need any additional apps

It works directly through the smartphone's native calling app, without the need to install WhatsApp, Teams, Skype, or other apps.

Keep your number mobile phone

Calls are made using your regular cell phone number. The person receiving the call will see your number as usual, just like with a traditional cell phone call.

5G mobile coverage

The Portuguese's favourite operator offers tariffs with maximum stability, as well as 5G included in all mobile plans.

National Coverage

Full nationwide mobile coverage, with a strong and stable signal for voice calls and sending text.

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Is my mobile phone compatible with Wi-Fi Calling?

View the list of devices compatible with MEO's Wi-Fi Calling service.

How do I enable Wi-Fi Calling?

To use Wi-Fi Calling, you need to:

• Make sure VoLTE (voice over 4G/5G networks) is enabled on your cell phone number. To enable it, send a free text message ( text ) to 16200 with the word VOLTE.
• Enable Wi-Fi Calling in your smartphone's settings. See how to enable Wi-Fi Calling for iOS and Android.

How do I know if I'm using Wi-Fi Calling?

When you make or receive a call over Wi-Fi, your smartphone displays an indicator on the screen.

The message "MEO Wi-Fi" and the Wi-Fi icon appear on the iPhone.

On Android , the Wi-Fi symbol usually appears next to the call icon.

Can I make and receive calls without a cellular network?

Yes. As long as you're connected to a Wi-Fi network with internet access and your service is active, you can make and receive calls even in areas without cell service.

Can I send and receiv text s over Wi-Fi?

Yes. With Wi-Fi Calling, you can make and receiv text, even when there's no cell service, as long as you're connected to a compatible Wi-Fi network.

Is Wi-Fi used automatically when I don't have a cellular connection?

Yes. If your smartphone has Wi-Fi Calling and VoLTE enabled, it can automatically use the Wi-Fi network when the cellular signal is weak or unavailable.

Does the call switch between Wi-Fi and the cellular network?

Yes. During a call, the smartphone can automatically switch between Wi-Fi and 4G/5G cellular networks to keep the connection active and ensure the best possible experience.

What is the best setting for Wi-Fi Calling?

We recommend keeping the "Prefer Mobile" option enabled. This way, your smartphone automatically selects the best available network between Wi-Fi and the mobile network.

What can I do with Wi-Fi Calling?

In addition to browsing the internet via Wi-Fi, you can:

• Make and receive voice calls;
• Send and receive text.

All of this even in places where cell service is limited or nonexistent.

Is there an additional charge for Wi-Fi calls?

No. Calls made over Wi-Fi are billed according to your mobile plan plan, just like calls made over the mobile network. If you have included minutes, they will be deducted as usual. International calls are subject to the terms and rates specified in your plan plan.

Notes

How It Works and Recommendations for Use: Wi-Fi Calls

When you're making a Wi-Fi call and move into an area without Wi-Fi coverage, the call automatically switches to the 4G/5G cellular network. However, if the cellular network is 2G/3G, Wi-Fi calls are automatically terminated, and you'll need to make a new call. The same thing happens if you switch from the cellular network to the Wi-Fi network.

On Android devices, we recommend that you keep the “Preferred Mobile Network” option enabled, which ensures the best call quality by automatically selecting the most appropriate network at any given time (4G/5G mobile or Wi-Fi).