Cloud Security Pack

Integrated backup and security for data and equipment, with Premium Support.

Acronis Technology

It relies on Acronis technology, a benchmark company in the cybersecurity market, to protect data.

Data and equipment protection

Protection for all types of devices and environments: mobile equipment, PCs, physical and virtual servers.

Covilhã Data Center Security

Data location in Portugal, at MEO's Data Center in Covilhã, with security and low-latency access.

Premium Support

Ensure initial configuration and rapid response to critical incidents by a specialized team.

The number of ransomware victims has increased by 70% globally.

Phishing attacks on collaboration apps increased from 9% to 30.5%.

Advanced email attacks increased from 9% to 24.5%.

Backup and Restore

Backup policies for virtual and physical environments and comprehensive protection of your data, including Microsoft 365, with restoration of your systems in seconds.

Cybersecurity

Active anti-malware protection, intrusion prevention and data transfer control of your employees' devices.

Data recovery

Recovery of physical and virtual environments in the event of data loss, theft or damage.

Remote management of equipment and applications

Centralized management of your equipment, including monitoring and alarming, hardware inventory, as well as Windows remote access and network equipment search and detection.

Data Loss Prevention

Prevention of data loss by detecting and preventing potential data breaches, by monitoring and blocking the passage of confidential data to peripherals.

Premium Support

With the Premium Support option, we provide a specialized team that ensures the initial configuration of the service and continuous monitoring of the service with proactive intervention in case of critical incidents. Have more time for what really matters—your business.

Combine different types of plan in a flexible and modular way

Make your choice based on the volume of data, systems, and equipment to be protected and/or the number of employees who want to store/share files.

You can sign up for Protect Unlimited Plans (M365 and/or Google Workspace) + 1 Protect Plan or, alternatively, a Protect Plus Plan. You can also add 1 File Share Plan.

Protect Unlimited Plans with Premium Support

With these plans, your company benefits from Gigas for backup and restore of Microsoft 365 accounts, Google Workspace accounts, and Premium Support. You can combine these plans with Protect Plans and File Share Plans.

Protect Plans

With these plans, your company benefits from information protection, cloud backup, cybersecurity, disaster recovery and equipment management. You can combine these plans with the File Share plans.

Management Portal

Integrated management, from a single portal, with a global view of the state of protection of your company's information and devices.

Configuring backup plans.

Possibility of managing anti-malware and anti-virus policies.

Data recovery, activation and configuration of functionalities.

Devices management, monitoring and updating patches.

Synchronising, sharing and viewing files.

Cloud Security - Customised Cybersecurity Solutions

For companies with complex demands, we offer expert consultants to find the best solution for each busines

Simplicity

Integrated and simplified management from the Cloud Security Pack service portal which is simple and intuitive to use.

Security

Continuous improvement of threat detection and AI-based anti-malware system. Automatic and secure recovery of corrupted data. In line with GDPR and best security policies.

Productivity

Shorter recovery time for lost information. Reduction in the number of incidents and employee downtime. Access, sharing and synchronisation of information anywhere.

Financial Gain

Backup, recovery and data sharing with cybersecurity in a single service eliminates the costs of learning, implementation, operation and maintenance.

Secure partnerships

Reliable cybersecurity and the best backup for complete protection

• More than 5 million individual users
  
• 500,000 backups in companies
• Presence in +150 countries
• Best backup solution according to G2, Business Software and Services Reviews.
  

Do I really need to worry about the security of my company's data?

Sim. Data security is essential for companies, regardless of their sector. Organizations of all sizes are targets for cyberattacks, information leaks, and digital fraud. In addition, compliance with the LGPD (General Data Protection Law) is mandatory, and non-compliance can result in legal sanctions and reputational damage.

What data should a company protect?

All personal and sensitive data, as well as strategic information belonging to the organization, must be protected. This includes:

• Name, email, phone number, and identification documents
• Financial data and payment information
• Access credentials (logins and passwords)
• Employee and partner data

The protection of personal data should cover the entire life cycle of the information.

What do I need to do to start using the cyber security service?

Once you have subscribed to the service, you will receive an electronic notification identifying your subscription. From then on, you will have to access the Management Area (using the Account Administrator details provided on the subscription form) and create users on the service platform using the "Configure" option on your subscription form.

Which environments are compatible with the bundle Cloud Security Pack?

The Cloud Security Pack covers smartphones, tablets, personal computers, physical servers, virtual servers (including Azure and AWS), virtualisation environments, applications and Microsoft 365 collaboration services (Mailboxes, OneDrive, Teams and Sharepoint). For more details, view the features and specifications.

​What are the minimum requirements for the Cloud Security Pack bundle?

Use requires an Internet connection in the environments to be protected and is based on compatible software.

Do the CloudManagement Area users I already havegive me access to the Cloud Security Pack service?

In order to use the Cloud Security Pack and access the service portal and/or install the software, users must be created via the Configure option in the Cloud Management area, access to which is the responsibility of the Account Administrator provided on the subscription form.

What are the minimum data security measures that a company should adopt?

Basic information security measures include:

• Use of strong passwords and two-factor authentication (2FA)
• Profile-based access control
• Regular backups and recovery tests
• System updates and antivirus software
• Employee training against phishing and social engineering

These practices significantly reduce the risk of security incidents.

Is it safe to use cloud computing services for data storage?

Sim, as long as cloud security is properly configured. Cloud service providers invest significantly in protection, but the organization is responsible for:

• Proper configuration of access permissions
• Identity and privilege management
• Enabling multi-factor authentication
• Continuous access monitoring

Data security in the cloud depends both on the provider and on the company's internal best practices.

The products and services are intended for the business market. To the prices shown is added the value of VAT at the legal rate in force.

⁽¹⁾ Source: Acronis Cyber Threat Report, 1st half of 2025.

Premium Support

Premium Support includes: initial setup with customer creating users, installing agents, and backup plans), setting up periodic reports and continuous monitoring (proactive contact in case of repeated failures), diagnosis, and troubleshooting. It also includes support for activating new licenses and add-ons.

It does not include travel, on-site support, or interventions outside the scope of the service.

Find out about the other conditions of the other plans.

File Share

Secure storage, sharing and access to your documents.

Plan features:

• File storage, synchronisation and sharing;
• Digital signature;
• Electronic authentication.

• Storage space;
• Additional user;
• Digital signatures;
  
• File authentication.

Remote management of equipment and applications

Centralized management of your equipment, including monitoring and alarming, hardware inventory, as well as Windows remote access and network equipment search and detection.

Basic plan functionalities:

• Equipment control;
• Hardware inventory;
• Remote access and assistance;
• Monitoring and alerts;
• Detecting and searching for equipment on the network.

Advanced Features Add-on:

• Software inventory;
• Disk monitoring;
• Update management;
• Secure updates.
• Monitoring and management of M365 accounts.

Recovery

Recovery of physical and virtual environments in the event of data loss or theft.

Basic plan functionalities:

• Creation of cloud servers from backups of the original server;
• Activation of servers in the cloud to simulate the replacement of original environments;
• Provision of basic access to the Cloud - VPN.
  

Advanced Features Add-on:

• Rescue of quarantined emails by the mailbox owner;
• Optimization of RPO & RTO (timing and recovery times);
• Production tests to simulate full recovery in the event of a disaster;
• Cloud access via site-to-site VPN or Multisite IPSec VPN;
• Advanced recovery management;
• DNS configurations to minimize the recovery effort.

Backup and Restore

Backup policies for virtual and physical environments and full protection of your data, including Microsoft 365 and Google Workspace accounts, with restoration of your systems in seconds.

Basic plan functionalities:

• Backup files and folders or entire systems;
• Instant granular or full system restore;
• Backup to cloud or local storage;
• Backup and restore option for Microsoft 365 accounts and Google Workspace accounts.

Advanced Features Add-on:

• Full backup of databases: Microsoft SQL, MySQL, SAP Hana;
• Action by level of criticality, in the restoration phase;
• More than 1 daily backup for M365 and G Workspace;
• Compliance reporting.

Cybersecurity

Active anti-virus and anti-malware protection, intrusion prevention and data transfer control for your employees' equipment.

Basic plan functionalities:

• Threat classification Antivirus and anti-malware:
1. Detection based on information in the cloud
2. Detection of suspicious behavior
3. AI-based file analysis
• Scanning backups for ransomware;
• Assessment of vulnerabilities in operating systems;

Advanced Features Add-on:

• Real-time antivirus and anti-malware;
• Filtering malicious URLs;
• Definition of lists of Authorised applications;
• Secure recovery with removal of malicious software before restore;
• EDR (real-time threat detection and response on devices);
• XDR (Extended Detection and Response to threats in equipment, networks, and systems, in real time).

Data Loss Prevention

Prevention of data loss by detecting and preventing potential data breaches through monitoring and blocking the passage of confidential data to peripherals.

Basic plan functionalities:

• Control of peripherals in equipment (e.g. pen, printer, external disk, etc.);
• List of authorized peripherals;
• Remote data deletion.
  

Advanced Features Add-on:

• Control that is sensitive to the content and context of the data transferred;
• Generation of policies according to confidential data flows;
• Imposition of adaptable policies based on new data flows.