Reduce your customers' anxiety during waiting times with MEO Empresas' integrated customers service management solution.
Queues
Integrated service management solution
Reduce your customers 's anxiety during waiting times
Simplify life for your people customers
customers their details on a simple and intuitive touchscreen kiosk and select the service they require. They receive a ticket and proceed to the waiting area, where their turn is displayed on TV screens.
Integration with corporate tv
The integration of external systems into the Corporate TV solution (SAPO channel for viewing news, weather, etc., and MEO channels) allows for the transmission of dynamic and diverse content in customer service areas.
Virtual dialing and passwords
Using tablet or their smartphone, customers can make appointments, check the status of their passwords in real time or pick up a virtual password wherever they want.
Advantages
Comfort for your loved ones customers
customers have to stand in lines. They can move around the commercial space and wait for their turn.
Statistical data
Access statistical information related to customer service. Optimize and promote the efficiency of the service provided.
More efficient service
Centralized management simplifies procedures and provides better organization of customer service.
The products and services are aimed at the business market.