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Call MEO Empresas helplines to solve your doubts with the help of our assistants.

support lines MEO Empresas

Choose the helpline and get help from an adviser over the phone. Check the timings and rates for each line.

Private
Companies
  • Customer support and billing

    Clarify doubts or request information about your MEO Empresas service.

    Auto attendant

    Every day, 24 hours a day

    Personalised service

    Weekdays from 9 a.m. to 10 p.m. and Saturdays from 10 a.m. to 7 p.m.

    961 001 626

    Cost of a call to the mobile network according to your plan.

    In roaming +351 961 001 626
    Cost of a call to Portugal according to roaming base plan. In zone 1 you will be charged the cost of a call to the mobile network according to your plan.

    16 206

    From a MEO fixed line network:
    Free call for automated service, sales and technical service.
    Personalised service for other topics has a single cost per call of 28.4 cents.

    From MEO's mobile network or other networks:
    Single cost per call of 28.4 cents.

  • Cloud customer support

    Ask questions or request information about your services.

    Auto attendant 

    Every day, 24 hours a day

    Personalised service

    Weekdays from 9 a.m. to 10 p.m. and Saturdays from 10 a.m. to 7 p.m.

    961 001 626

    Cost of a call to the mobile network according to your plan.

    In roaming +351 961 001 626
    Cost of a call to Portugal according to roaming base plan. In zone 1 you will be charged the cost of a call to the mobile network according to your plan.

    16 206

    From MEO's fixed network:
    Free call for automated service and sales and technical service.
    Personalised service for other topics has a flat rate of 28.4 cents per call.

    From MEO's mobile network or other networks:
    A flat rate of 28.4 cents per call applies.

    comercial.cloud@meo.pt
  • Technical support

    Indicate any technical difficulties or malfunctions.

    Every day

    24h/day

    800 206 000

    Free call.

    In roaming +351 961 001 626
    Cost of a call to Portugal according to roaming base plan. In zone 1 you will be charged the cost of a call to the mobile network according to your plan.

  • Roaming Helpline

    Information regarding roaming tariffs.

    Every day

    24h/day

    + 351 961 000 083

    Free call.

    12 083

    Free call.

  • Porting Helpline

    Find out which operator a number belongs to or the ported numbers tariff plan.

    Auto attendant 

    Every day, 24 hours a day

    Personalized service for ongoing cases

    On weekdays from 9 a.m. to 9 p.m.

    Cost information for ported numbers

    Monday to Saturday, except public holidays, from 8 a.m. to midnight

    800 962 029

    Free call.

Other Specialised Helplines

Solve your queries with our assistants.

  • Computer Assistance

    Assistance to solve issues with your computer or peripherals.

    Every day

    24h/day

    16 203

    From any fixed or mobile network:
    36.6 cents per minute with per-minute charging.

  • SOS Devices

    Report issues with your mobile phone, tablet, router, USB stick or other mobile device.
    If the device breaks down, we'll send a courier to the address you specify to collect it.

    Business days

    from 9 a.m. to 10 p.m.

    96 100 22 22

    Cost of a call to the mobile network according to your plan.

Prices shown exclude VAT.

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