Business customer helplines | MEO Empresas

Call MEO Empresas helplines to solve your doubts with the help of our assistants.

 

 

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  • Customer support and billing

    Ask questions or request information about your services.

    Business days

    from 9 a.m. to 10 p.m.

    Weekends and holidays

    from 10 a.m. to 7 p.m.

    961 001 626

    Cost of a mobile call according to your plan.

    At roaming +351 961 001 626
    Cost of a call to Portugal according to the plan base of roaming. In zone 1 you will have the cost of a call to the mobile network according to your plan.

    16 206

    From MEO fixed network:
    Free calls for automated service, sales and technical support.
    Personalised service for other matters has a single cost per call of 28.4 cents.

    From the MEO mobile network or other networks:
    Single cost per call of 28.4 cents.

  • Cloud customer support

    Ask questions or request information about your services.

    Business days

    from 9 a.m. to 10 p.m.

    Weekends and holidays

    from 10 a.m. to 7 p.m.

    961 001 626

    Cost of a mobile call according to your plan.

    At roaming +351 961 001 626
    Cost of a call to Portugal according to the plan base of roaming. In zone 1 you will have the cost of a call to the mobile network according to your plan.

    16 206

    From MEO fixed network:
    Free call for automated service and sales and technical support.
    Personalised service for other matters has a flat rate of 28.4 cents per call.

    From the MEO mobile network or other networks:
    A flat rate of 28.4 cents per call is applied.

    comercial.cloud@telecom.pt

  • Technical support

    Indicate any technical difficulties or malfunctions.

    Every day

    24h/day

    800 206 000

    Free call.

    At roaming +351 961 001 626
    Cost of a call to Portugal according to the plan base of roaming. In zone 1 you will have the cost of a call to the mobile network according to your plan.

  • Roaming Helpline

    Information regarding roaming tariffs.

    Every day

    24h/day

    + 351 961 000 083

    Free call.

    12 083

    Free call.

  • Porting Helpline

    Find out which operator a number belongs to or the ported numbers tariff plan.

    Every day

    24h/day

    800 962 029

    Free call.

Other Specialised Helplines

Solve your queries with our assistants.

  • Computer Assistance

    Assistance to solve issues with your computer or peripherals.

    Every day

    24h/day

    16 203

    From any fixed or mobile network:
    36.6 cents per minute with per-minute charging.

  • SOS Devices

    Report malfunctions of mobile phone, tablet, router, flash drive or other mobile equipment.
    If the equipment breaks down, we will send a courier to the address you specify to collect it.

    Business days

    from 9 a.m. to 10 p.m.

    96 100 22 22

    Cost of a call to the mobile network according to your plan.

Prices shown exclude VAT.

 

 

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