Skip to content

discover the features of the Virtual Switchboard and manage your company's calls effectively.

Telephone switch

Control your calls via the virtual console.

Manage
Talk to us
Telephone switch

discover the features

Explore the features of the Virtual Call Center and take advantage of advanced tools to optimize call management and improve your company's customer service.

User – When they call me


personal search group Always be reachable by choosing where to receive calls.


Call forwarding
Automatically forward the calls you receive.


Do Not Disturb
All calls to this number are rejected.


User – When I call

Outgoing call barring
Definition of destinations to which you cannot make calls.


Corporate speed dial
Consult your organization's extension plan.



Exit Numbers Ensure privacy by using the company's general number for calls.


Manager - Features


service group Group of phones that ring simultaneously or sequentially until someone answers.



Pre-service Automatic service with personalized messages and direct forwarding option.



Call Recording Records calls made and/or received by users.



IVR Menu Navigable menus with options from 0 to 9, each with its own messages, and daily and holiday schedules.


Other features

Automated audio messages

Consult and configure on your virtual switchboard the new personalized messages available on your selfcare portal.

Call waiting

Queuing / Music on hold

Female

Male

Closing time

IVR Menu / Pre-Service

Female

Male

Unable to answer the call

Queue - IVR Menu / Pre-Service

Female

Male

Closed Holidays

IVR menu / Pre-service

Female

Male

Closed National Holiday

IVR menu / Pre-service

Female

Male

Closed Municipal Holiday

IVR menu / Pre-service

Female

Male

How can we help?

Talk to us
How can we help?

The products and services are aimed at the business market.

notes

(1) The Operator Console does not dispense with the need for a physical telephone, nor does it require operator functionality. For more practical use of the console, we suggest purchasing a headset compatible with the telephone models on offer.