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Virtual Switchboard | MEO Empresas

discover the features of the Virtual Switchboard and manage your company's calls effectively.

  • CLOSE
    • Personal search group

      Always be reachable by choosing which
      devices you want to receive your calls on.

    • Call forwarding

      Automatically forward
      incoming calls.

    • Don't Bother

      All outgoing calls
      to one of your numbers are rejected.

    USER

    WHEN THEY CALL ME

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    • Outgoing call barring

      Configuration of destinations to which
      calls cannot be made.

    • Corporate speed dialing

      Check your organisation's extension plan
      .

    • Output numbers

      Protect your privacy and make calls
      by identifying yourself with the company's general number.

    USER

    WHEN I CALL

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    • Service group

      Group of phones ringing at the same time
      or one at a time in sequence, until someone answers.

    • Pre-service

      Automatic answering service with personalised
      messages and direct forwarding option.

    • Call recording

      Allows users to record outgoing and/or incoming calls.

    • IVR menu

      Creation of navigable menus with options from 0 to 9 in each menu,
      with announcements and messages for each option. Possibility of
      multiple time schedules for each day of the week and holidays.

    MANAGER

    FEATURES

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Automated audio messages

Consult and configure on your virtual switchboard the new personalized messages available on your selfcare portal.

Call waiting

Queuing / Music on hold

Female

Male

Closing time

IVR Menu / Pre-Service

Female

Male

Unable to answer the call

Queue - IVR Menu / Pre-Service

Female

Male

Closed Holidays

IVR menu / Pre-service

Female

Male

Closed National Holiday

IVR menu / Pre-service

Female

Male

Closed Municipal Holiday

IVR menu / Pre-service

Female

Male